We have a $49 Flat-Rate charge but parts are not included, our fees cover only labor costs and use of any necessary tools or software owned by us to make the repairs possible, our fees do not cover any replacement parts, hardware or software, the Flat-Rate fee also do not cover data backup by us, you will be reminded to back up your data prior to the technician’s arrival, if you choose to require Computer Repair Mia perform this service for you, an additional charge may be applied, we will always let you know if your repair is likely to take longer than one day and we will always discuss with you the cost of any parts that we might need to order before we order them, no surprises, we want you to know how much your repair will cost before we complete the work.