FAQ

FREQUENTLY--ASKED--QUESTIONS

FREQUENTLY ASKED QUESTIONS !

Q : How much do you charge for computer repairs?

A : We have a $49 Flat-Rate labour charge but parts are not included, our fees cover only labour costs and use of any necessary tools or software owned by us to make the repairs possible, our fees do not cover any replacement parts, hardware or software, the Flat-Rate fee also do not cover data backup by us, you will be reminded to back up your data prior to the technician’s arrival, if you choose to require Computer Repair Mia perform this service for you, an additional charge may be applied, we will always let you know if your repair is likely to take longer than one day and we will always discuss with you the cost of any parts that we might need to order before we order them, no surprises, we want you to know how much your repair will cost before we complete the work.

Q : How can you offer such low pricing?

A : Most of our work comes in via recommendations and repeat business; we don’t have to spend a massive amount on advertising. We have no shop front so costs are low; all work is undertaken in our workshop in Miami, FL and we provide expert onsite computer help, repairs and services 7 days a week with our computer services cover just about any type of computer support you may need.

Q : How long will my repair take?

A : Computer Repair MIA can repair most PC & Mac faults within 24 hours, sometimes the same day, if we need to order parts then we can generally get these in 3-5 days delivery, we understand how difficult it is to be without your computer especially if you use it for work so we will always aim to get it back to you as quickly as possible.

Q : Is my data safe?

A : Computer Repair MIA will always take great care in looking after your data and we will discuss backing up your data with you prior to undertaking any work and if the data isn’t backed up we can offer a solution or some advice but we always recommend if possible you take a backup prior to any work being done.

Q : What’s the warranty on repairs?

A : All parts comes with a 30 days warranty and if a part that we supply fails then we will replace it for free no questions, we are a fair company in Miami, FL and we pride ourselves on great customer service, we want you to recommend us to others and so we will do everything we can to make sure you have a good experience.

Q : Can Computer Repair MIA replace broken laptop screens?

A : Yes of course, this is one of the most common repairs Computer Repair MIA do and is much cheaper than buying a new laptop, call us for a quote, we stock most laptop screens and can swap those we have in stock the same day!

Q : Why should I choose Computer Repair MIA?

A : Computer Repair MIami is one of MIAMI-DADE leading providers of onsite computer repairs and IT services, we have an experienced network of technicians available to support projects of any size, from personal IT services in your home to small or large businesses, our highly trained Computer Repair miami technicians are available for onsite assistance for all of your IT needs.

Q : Is my computer going to be sent somewhere for repair?

A : Absolutely not, Computer Repair MIA undertake all repairs here in our workshop in Miami, FL.

Q : What kind of computer services do Mobile Geeks provide?

A : Computer Repair MIA can help you with Computer Repairs, Computer Maintenance, Data Recovery, Computer Upgrades, Email Exchange Server set up, Virus Removal, Firwall and Security, Computer Networking, Wireless Networking, all of your Small Business Computer Support needs in the area of Miami.

Q : If your question it’s not answered here, what should I do?

A : Just call us and we will do our best to help.

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